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SHARPENING SERVICES

Scissor Sharpening

Clipper Sharpening

Shear Sharpening 

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Hair Stylists

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FAQ

IS YOUR SITE SECURE?

Yes! WillSharpen.com is hosted on secure servers, and all credit card transactions are completed using 128-Bit SSL Encryption. SSL Secure Transactions utilize public-key encryption technology to exchange a session key between the client and server; this session key is used to encrypt the http transaction (both requests and responses).

HOW DO I ORDER SHARPENING SERVICES ONLINE?

  1. Go to the appropriate product page(s):
    -for scissors and shears, click here
    -for clipper blades, click here
  2. Fill out the order form by entering the quantity of each item you are sending to be sharpened.
  3. Click Add to Cart
  4. After you have finished shopping for both sharpening and storefront items, proceed to the checkout.
  5. Complete the checkout process.
  6. Pack your items securely (no rattling in the package). Also, be sure to secure the tips of scissors or shears with a rubberband so the blades will not be damaged in shipment.
  7. If you choose check as your payment method, please enclose the check in the package.
  8. Send the items to:  Will Sharpen, Inc.
                                   415 Glory Rd #4
                                   Blountville, TN  37617
    Note: If you would like to insure your package, please do so. We are not responsible for lost or
            damaged packages in transit to us.

We are pleased to announce that we have expanded our mail-in sharpening territory to include Hawaii, Alaska, and all US territories.  We will continue to stand by our low flat rate shipping fee; no additional shipping fees will be applied to sharpening orders within these locations.

HOW CAN I PROPERLY PROTECT MY EQUIPMENT IF I DO NOT HAVE ONE OF YOUR SPECIALLY DESIGNED BOXES FOR CLIPPER BLADES?

Properly protecting clipper blades, scissors and shears is extremely important, and shipping equipment without proper protection can be very costly! Broken clipper blade teeth and chipped blades on scissors or shears most often requires replacement or, at minimum, greatly reduces the life of the equipment. As part of our exceptional sharpening service, we provide a specially designed box to our customers who send 10 or more clipper blades at a time for them to reuse with each of their sharpening orders. However, for customers sending fewer than 10 clipper blades to be sharpened or for customers who have not yet received one of our specially designed packages, we recommend the following packing procedures to ensure safe shipment to us:

  • Wrap each clipper blade or shear in a paper towel, bubble wrap or newspaper. 
  • Pack all individually wrapped items securely into a box or package.
  • There should be no rattling or major shifting within the package. We recommend filling any empty space with additional packing material.

HOW SOON WILL I RECEIVE MY SHARPENING ORDER BACK?

We will ship your sharpening order back to you within within three to five (3-5) business days from receiving it. We understand the importance of fast, reliable service.  For example, if we receive your package on a Monday, the latest it should be shipped back to you would be the following Monday due to the weekend. Holidays when the mail does not run are also not counted as business days as we usually ship your packages back to you via USPS.  Occasionally, we encounter circumstances that make it difficult to meet these guidelines, but they are rare exception to the rule and would only add an additional day or two.  

HOW FAR DOES WILLSHARPEN.COM SHIP?

We ship to all the continental United States.  However, we have expanded our shipping area on sharpening and clipper repairs ONLY to include Alaska, Hawaii and all US territories.  If you live in the additional areas and would like us to consider shipping you storefront merchandise, please contact our webmaster@willsharpen.com before placing your order.  All items will be determined individually as manufacturer's policy and costs allow.
 
CAN I HAVE MY ORDER SHIPPED TO A DIFFERENT ADDRESS THAN THE BILLING ADDRESS?

Yes! You can have your order shipped to anywhere in the United States. It is important, however, to ensure that the billing address coordinates with the address for the credit card used for payment.  Also, be sure to enter valid phone number(s) and email, so we may contact you concerning your order if necessary.

CAN I ORDER BOTH MERCHANDISE AND SERVICES IN ONE ORDER?

Yes! You may include sharpening services and/or clipper repair with a product order from our storefront; however, we will not ship the items from our storefront until we have received and completed the the item(s) sent for servicing/sharpening.  If you need the merchandise quickly, we strongly recommend placing two separate orders: one order for the storefront merchandise and one for the sharpening and/or clipper repair service.

At times, and strictly at our own discretion, we may choose to ship an order in more than one package.  If that occurs, we will not charge further shipping fees unless we contact you for prior authorization of those additional fees.  This would only occur in rare circumstances.

DOES YOUR CLIPPER BLADE SHARPENING EQUIPMENT PRODUCE HOLLOW GROUND SHARPENING?

Yes. All A-5 clipper blades must be hollow ground to work. Our equipment produces hollow ground sharpening so that all clipper blades sharpened by us are brought to a factory edge.

WHAT SHARPENING EQUIPMENT DO YOU USE TO SHARPEN CLIPPER BLADES?

We use two different machines for sharpening clipper blades: Nebraska Blades and Extreme Kut.  The Extreme Kut machine is Andis factory equipment (the same equipment that Andis uses to sharpen their clipper blades). The 21" plate that we use with our Extreme Kut machine is regularly resurfaced at the Andis factory.
 

DO MY SHEARS OR SCISSORS HAVE A CONVEX OR BEVEL EDGE?

The easiest way to tell is to compare your scissors or shears to the image on the right.  The following information will also explain what to look for and why a convex shear costs more to sharpen.

A bevel edge (also referred to as German edge) shear’s inside blades are flat as depicted above.  The blades remain in full contact as they cut.  They are only sharpened on the outside edge of the blade, and the angle of the cutting edge (usually between 10 and 35 degrees) has a lesser angle than convex edges. 

A convex edge (also referred to as Japanese edge) has a sharper and thinner cutting edge which is enabled through hollow ground, concave blades.  As depicted in the image above, only the cutting edge of the blades meet as they cut.  Because of the concave blades, a convex shear requires special sharpening technique and must be sharpened and polished on the inside of each blade as well as the outside edge; therefore, the blades must be taken apart to sharpen properly. Also, the angle of a convex edge (usually between 45 and 50 degrees) has a much sharper angle than bevel edges.  As there is more involved in the process of sharpening a convex edge shear, they cost more to sharpen and should never be sharpened by anyone who has not been properly trained and certified for sharpening convex edges.  We have received specialized training and certification for this process and will not void a warrantee that includes the requirement of using a qualified sharpener.

WHAT IS A TORSIONAL EDGE?

It is that mysterious little secret that most of the sharpening industry does not want you to know... The cutting angle on a scissor, whether beveled or convex, changes from where it starts at the pivot and ends at the tips. For instance: If the finished edge angle is supposed to be 45 degrees, in reality the finished edge angle at the tips is slightly less. This engineered design has been used by the scissor manufacturers forever. This angle change at the tips is directly related to blade length. In other words, the longer the scissors' blade, the higher the degree of angle change. In some cases, the finished angle difference has been measured in excess of 11 degrees. 
 
WHY IS THERE A TORSIONAL EDGE?

Because there is less mass at the scissors' tips, this section of the blade is the weakest part. The torsional edge provides greater cutting ability at the tips. Combined with proper tension and set, this angle change design also allows the tips of the scissors to cut as smoothly and with the same force as the scissor cuts at the pivot point. The slightly less angle at the tips also offers a bit more of edge protection where they are most prone to nicks.
 
HOW WILL YOU BENEFIT FROM HAVING A PROPER TORSIONAL EDGE?

Most importantly, you will benefit from the fact that less metal is removed while servicing your shears. As a result, the life of your treasured scissors will be greatly extended. Also, whether you are a beautician, stylist, or dog groomer, the scissors will cut and perform the way the scissor was intended to from the factory. You will be able to perform slide cutting with the main body of the blade, and be able to blunt cut and chip with the tips. In short, you can expect your scissors to be sharper than new, but maintain the factory "feel" that made you purchase the shear in the first place.

HOW CAN I PLACE A LINK TO YOUR WEBSITE ON MY WEBSITE?

Thank you for your interest in our company and website. Please use the following information to create a text link on your website:

URL: http://www.willsharpen.com
Title/Anchor: Professional Sharpening Service
Description: Your full service sharpening company meeting sharpening needs of industry professionals for 40 years: Certified and specially trained, Confident in our quality craftsmanship, Sharpening service guaranteed.  Also offer variety of hair grooming products. Shop secure online!

Please note that we will only consider adding links on our website that are related to our industry or the industries we serve.


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We ship to all continental US states.
Service orders (only) also include HI, AK & US territories.
Copyright © Will Sharpen, Inc. Kingsport, TN
contact@willsharpen.com