Shipping policy

Service Orders
In shipping your sharpening order to us, please consider insuring your package since we cannot be responsible for lost or damaged packages in transit to us. You may also add insurance to your service order's return shipment during checkout.

We currently have a flat rate return shipping fee of $10.00 per sharpening order.  If you order both service and storefront items, your sharpening order may be shipped separately than your storefront items, but without additional shipping fees. However, if you need the storefront items quickly, we strongly recommend ordering them in separate orders as the products will not be shipped until the service order has been completed.  

All online orders of $100 or more have the option of FREE shipping OR a FREE item of the customer's choice from the current list of options.  (See our Special Offers page for more details concerning our "Orders of $100 or more" free offer.) This offer is not available to direct mail-in service customers; orders must be placed online by the customer for FREE offer.

As stated under the Service Policy, service orders in excess of 15 lbs may require additional shipping and handling fees at the discretion of Will Sharpen, Inc. Please be sure to contact us prior to shipping heavy items for an estimate of the potential return shipping and handling fees.

Any clipper blade sharpening orders of 10 or more clipper blades will be returned to our customer in a specially designed box. The 1st box is always FREE; it's just part of our exceptional clipper sharpening service! However, if a customer to whom we have already provided a box fails to return it with their next sharpening order of 10 or more clipper blades, an automatic $10 fee for the additional box will be added to their order total.

CANCELLATION POLICY FOR LONG-TERM SERVICE ORDERS: 
In order to keep smooth bookkeeping processes, if Will Sharpen, Inc. has neither received a service package within 25 days from the online order date nor heard from the customer regarding the status of the shipment, the order must be cancelled and a refund issued in the form of store credit. The customer will still be able to send their items for service; however, the customer must place a new order online. The store credit from the cancelled order can be applied to the new order during the checkout process.

Storefront Orders
We currently have a flat rate shipping fee of $10.00 per order.  If your order includes a combination of service and storefront items, your sharpening order may be shipped separately than your storefront items, but without  additional shipping fees.  All orders of $100 or more have the option of FREE shipping or an additional FREE item from our list of options.  (See our Special Offers page for more details concerning our "Orders of $100 or more" free offer.)

Gift Certificates
There is no shipping fee for gift certificates; however, if you order a gift certificate along with other products, the flat rate $10.00 shipping fee will still apply to your order.  For orders of gift certificate(s) only, no shipping fee will be applied.
Special Money Saving Tip: You may want to consider adding a gift certificate to your order as a gift for someone else or for your own future use as the amount of the gift certificate will count toward your order total that will qualify you for our FREE offer of $100 or more. (See our Special Offers page for more details concerning our "Orders of $100 or more" free offer.)